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Prestigious Decor Return and Refund Policy

At Prestigious Decor, we strive to ensure complete customer satisfaction with every purchase. In the event that you are not fully satisfied with your order, our comprehensive return and refund policy is designed to make the process seamless and transparent. Please take a moment to review the details below to better understand how we handle returns, exchanges, and refunds.

1. 30-Day Return Policy

You have 30 days from the date of receiving your item to initiate a return. To qualify, the item must be returned in its original condition, unused, unworn, with tags attached, and in the original packaging. A receipt or proof of purchase is required for all returns.

To begin the return process, please reach out to us at danzwolf8787@gmail.com. Once your return request is reviewed and accepted, we will provide a return shipping label and detailed instructions on how and where to send the item.

Important: Items returned without prior authorization will not be accepted.

For any return-related questions, feel free to contact us at danzwolf8787@gmail.com.

2. Damaged or Defective Items

We take great care in ensuring the quality of each product before it reaches you. If, upon receiving your order, you find that the item is damaged, defective, or incorrect, please contact us immediately at danzwolf8787@gmail.com. We will assess the issue and take the necessary steps to resolve it promptly.

3. Non-Returnable Items

Please note that the following items are non-returnable:

• Perishable goods, including food, flowers, or plants.
• Custom or personalized products (e.g., special orders, custom designs).
• Personal care items, such as beauty and skincare products.
• Hazardous materials, flammable liquids, or gases.

We do not accept returns for items on sale or for gift cards. If you have any questions or concerns about whether your item qualifies for a return, please contact us for clarification.

4. Exchanges

If you wish to exchange an item, the fastest way to do so is by returning the original item and placing a separate order for the replacement. Once your return is accepted, you can proceed with purchasing the desired product.

5. European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without the need for justification. The item must meet the same conditions outlined above—unused, with tags, and in its original packaging. You will also need to provide proof of purchase.

6. Refunds

Once we have received and inspected your return, we will notify you of the status of your refund. If approved, the refund will be processed and applied to your original payment method within 10 business days. Please be aware that processing times may vary depending on your financial institution.

If you have not received your refund after 15 business days following approval, please contact us at danzwolf8787@gmail.com for further assistance.

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Contact Information:

Email: danzwolf8787@gmail.com

Return Address: [Please insert return address here]

At Prestigious Decor, we are dedicated to providing a smooth and hassle-free shopping experience. If you have any further questions about our return and refund policy, don't hesitate to reach out. We're here to help!