Customer Satisfaction is our first guarantee 

Customer Satisfaction is our first guarantee 

Privacy policy

Privacy Policy

At Prestigious Decor, we value your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website prestigiousdecor.us, make a purchase, or use our services. By using our services, you consent to the collection and use of your information as detailed below.

1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. All updates will be posted on our site with a revised “Last Updated” date. Please review this page regularly to stay informed about how we protect your privacy.

2. Personal Information We Collect

At Prestigious Decor, we collect personal information to enhance your shopping experience, ensure efficient order processing, and improve our website’s functionality. The types of information we collect include:

2.1 Information You Provide Directly

  • Contact details: Your name, email address, phone number, billing address, and shipping address.
  • Account details: If you create an account, we collect your username, password, and security questions.
  • Order information: Transaction details such as purchased products, order date, payment information, and delivery preferences.
  • Customer support details: Any information you provide while communicating with our customer service team.

2.2 Information Collected Automatically

We also collect information automatically using cookies, pixels, and similar tracking technologies to enhance your user experience on our site. This data includes:

  • IP address and geolocation.
  • Browser type and version, device information, operating system.
  • Browsing behavior, such as pages viewed, items added to the cart, and purchase history.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as payment processors, shipping providers, and advertising networks. This helps us complete transactions, deliver your products, and present tailored marketing campaigns.

3. How We Use Your Personal Information

Your personal data is essential for delivering our services and ensuring the smooth functioning of our online store. Specifically, we use your information for the following purposes:

3.1 Processing Orders and Deliveries

We collect your contact and payment information to process transactions, ship orders, and provide you with order confirmations and shipping updates.

3.2 Improving Customer Experience

We use your feedback, browsing behavior, and order history to improve our product offerings, user experience, and customer support services.

3.3 Marketing and Advertising

With your consent, we may use your email address and other contact information to send promotional offers, newsletters, and updates about new products or sales. We may also display personalized ads on our website and third-party platforms.

3.4 Security and Fraud Prevention

Your information helps us detect and prevent fraudulent activities, unauthorized transactions, and other security threats.

3.5 Compliance with Legal Obligations

We may be required to collect and disclose certain personal information to comply with legal, regulatory, or judicial obligations.

4. How We Share Your Information

We respect your privacy and will never sell or rent your personal data. However, we may share your information with trusted third parties, such as:

  • Service providers: Companies that assist in processing payments, fulfilling orders, and delivering packages (e.g., payment gateways, shipping carriers).
  • Marketing partners: Agencies that help us run advertising campaigns or display personalized ads.
  • Legal entities: If required by law, we may share information to comply with legal processes or enforce our terms and conditions.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device that allow us to recognize you on future visits and offer personalized services. We use cookies for several purposes, such as:

  • Analytics: Understanding user behavior and improving website performance.
  • Marketing: Displaying relevant ads based on your browsing history.
  • User Preferences: Remembering your preferences for a smoother browsing experience.

You can manage or disable cookies through your browser settings, but this may limit certain functionalities on our website.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure. We encourage you to use strong passwords and safeguard your login credentials. If you suspect any security issues, please contact us immediately.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your data, we will process the request as outlined in your data rights below.

8. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data. These rights include:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may request corrections if the data we have is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal data, subject to legal obligations.
  • Portability: You may request a copy of your data in a commonly used format.
  • Consent Withdrawal: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us via email at danzwolf8787@gmail.com.

9. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

10. International Data Transfers

Your personal data may be transferred, stored, or processed outside your home country, including the United States. We ensure that such transfers comply with applicable data protection regulations.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us using the following details:

Email: danzwolf8787@gmail.com

Address: 9 Lichgate Road, Exeter EX2 8FJ, United Kingdom